Telefonische Reservierung: +49 2104 778 - 0
Arrival
09.04.2018
Depature
10.04.2018
Rooms
1
Adults
2
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Data protection declaration

§ 1 Information on the collection of personal data

(1) In the following we inform about the collection of personal data when using our website. Personal data are all data that are personally related to you, e.g. name, address, e-mail addresses, user behavior.
(2) The responsible person according to article 4, section 7 of the Basic EU Data Protection Regulation (DS-GVO) is:
Dipl. -Ing. Dirk Reucher Gut Höhne e. K.
Düsseldorfer Straße 253
40822 Mettmann, Germany
Phone: +49 2104 778-0
Fax: +49 2104 778-778
E-mail: info@guthoehne.de
Internet: https://www.guthoehne.de
(3) When you contact us by e-mail or via a contact form, the data provided by you (your e-mail address, if applicable your name/company name and your telephone number) will be saved by us in order to answer your questions.
We delete the data arising in this context after the storage is no longer necessary or restrict the processing if legal retention obligations exist.
(4) If we make use of instructed service providers for individual functions of our offer or would like to use your data for advertising purposes, we will inform you in detail about the respective processes below. We also mention the defined criteria for the storage period.
(5) We do not knowingly collect data or information from people under 18 years of age. It is your responsibility to ensure that your underage children do not provide us any personal data without your agreement.
(6) We do not knowingly collect sensitive information such as your ethnicity, political views, religious or philosophical beliefs, as well union membership or details of your health or sexual orientation will not intentionally be recorded by us.

§ 2 Your rights

(1) You have the following rights towards us regarding the personal data concerning you:
– Right to information,
– right to correction or deletion,
– right to restrict processing,
– right to object to the processing,
– right to data transferability.
(2) You also have the right to complain about our processing of your personal data to a data protection supervisory authority.

§ 3 Collection of personal data when visiting our website

(1) When using the website for information purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which are technically necessary for us to display our website to you and to guarantee stability and security (legal basis is article 6, section 1, sentence 1 lit. f DS-GVO):

– IP address
– date and time of the request
– time zone difference to Greenwich Mean Time (GMT)
– content of the request (specific page)
– access status/HTTP status code
– the amount of data transferred in each case
– website from which the request comes
– browser
– operating system and its surface
– language and version of the browser software.

(2) In addition to the previously mentioned data, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard disk in the browser you use and through which certain information flows to the place that sets the cookie (here by us). Cookies cannot execute programs or transmit viruses to your computer. They serve to make the internet offer more user-friendly and effective overall.
(3) Use of cookies:
a) This website uses the following types of cookies, whose scope and functioning are explained below:
– transient cookies (see b)
– persistent cookies (see c).
b) Transient cookies are automatically deleted when you close your browser. This in particular includes the session cookies. These store a so-called session ID, with which different requests of your browser can be assigned to the common session. This will allow your computer to be recognized when you return to our website. Session cookies are deleted when you log out or close your browser.
c) Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie. You can delete the cookies in the security settings of your browser at any time.
d) You can configure your browser settings according to your wishes and refuse the acceptance of third party cookies or all cookies, for example.
Please note that you may not be able to use all functions of this website.
e) We use cookies to identify you for follow-up visits if you have an account with us. Otherwise you will have to log in again for each visit.
f) The Flash cookies used are not recorded by your browser, but by your Flash plug-in. Furthermore, we use HTML5 storage objects, which are stored on your device. These objects save the required data independently of your browser and do not have an automatic expiry date. If you do not want the Flash cookies to be processed, you must install an appropriate add-on, e.g. “Better Privacy” for Mozilla Firefox (https://addons.mozilla.org/en-US/firefox/) or the Adobe Flash killer cookie for Google Chrome. You can prevent the use of HTML5 storage objects by using the private mode in your browser. We also recommend that you regularly delete your cookies and your browser history manually.

§ 4 Further functions and offers on our website

(1) In addition to the purely informational use of our website, we offer various services which you can use if you are interested. Usually, you must give further personal data which we use to provide the respective service and to which the aforementioned data processing principles apply.
(2) In some cases, we use external service providers to process your data. These have been carefully selected and commissioned by us, are bound by our instructions and are regularly checked.
(3) Furthermore, we may pass on your personal data to third parties if we offer participation in promotions, competitions, conclusion of contracts or similar services together with partners. For more information, please indicate your personal data or see the description of the offer below.
(4) If our service providers or partners are based in a country outside the European Economic Area (EEA), we will inform you of the consequences of this circumstance in the description of the offer.

§ 5 Objection or revocation of the processing of your data

(1) If you have given your consent to the processing of your data, you can withdraw this at any time. Such a revocation influences the permissibility of the processing of your personal data after you have granted it to us.
(2) If we base the processing of your personal data on the weighing of interests, you may object to the processing. This is the case if processing is not necessary in particular to fulfil a contract with you, which is described by us in the following description of the functions. When exercising such objection, we ask you to explain the reasons why we should not process your personal data as carried out by us. In the event of your justified objection, we will check the facts and either discontinue or adapt the data processing or point out to you our compelling reasons for protection, on the basis of which we will continue the processing.
(3) Of course, you can object to the processing of your personal data for purposes of advertising and data analysis at any time. You can inform us about your advertising contradiction under the following contact data:
Dipl. -Ing. Dirk Reucher Gut Höhne e. K.
Düsseldorfer Straße 253
40822 Mettmann, Germany
Phone: +49 2104 778-0
Fax: +49 2104 778-778
E-mail: info@guthoehne.de
Internet: https://www.guthoehne.de

§ 6 Use of our web shop

(1) If you would like to order in our web shop, it is necessary for the conclusion of the contract that you enter your personal data, which we need to process your order. Required information for the transaction of the contracts are marked separately, further information is voluntary. We use the data provided by you to process your order. For this purpose, we can pass on your payment data to our house bank. The legal basis for this is article 6, section 1, sentence 1 lit. b DS-GVO.
(2) Due to commercial and tax regulations, we are required to store your address, payment and order data for a period of ten years. However, after two years we will limit the processing, i.e. your data will only be used to follow the legal obligations.
(3) To prevent unauthorized access to your personal data, especially financial data, the order process is encoded using TLS technology.

§ 7 Newsletter

(1) With your consent you can subscribe to our newsletter, with which we inform you about our current interesting offers. The advertised goods and services are named in the declaration of consent.
(2) We use the so-called double-opt-in procedure to subscribe to our newsletter. This means that after your registration we will send you an e-mail to the given e-mail address in which we ask you to confirm that you wish to receive the newsletter.
If you do not confirm your registration within 24 hours, your information will be blocked and automatically deleted after one month. In addition, we store your IP addresses and the time of registration and confirmation. The purpose of the procedure is to be able to prove your registration and, if necessary, to clarify a possible misuse of your personal data.
(3) The only mandatory information for sending the newsletter is your e-mail address. The indication of further, separately marked data is voluntary and is used to be able to address you personally. After your confirmation we will save your e-mail address for the purpose of sending you the newsletter. The legal basis is article 6, section 1, sentence 1 lit. a DS-GVO.
(4) You can revoke your consent to the sending of the newsletter at any time and unsubscribe from the newsletter. You can declare your revocation by clicking on the link provided in every newsletter e-mail, by an e-mail via https://www.guthoehne.de/en/newsletter-hotel-gut-hoehne or by sending a message to the contact details given in the imprint.
(5) We would like to point out that we evaluate your user behavior when sending the newsletter. For this analysis, the e-mails sent contain so-called web beacons or tracking pixels, which represent single-pixel image files stored on our website. For the evaluations we link the data mentioned in § 3 and the web beacons with your e-mail address and an individual ID.

§ 8 Online job applications / publication of job advertisements

(1) We offer you the opportunity to apply directly via e-mail on our homepage. With these digital applications, we collect and process your applicant and application data electronically in order to process the application process. Legal basis for this processing is article 26, section 1, sentence 1 BDSG in connection with article 88, section 1 DSGVO.
(2) If an employment contract is concluded according to the application procedure, we store your data transmitted during the candidature in your personnel file for the purpose of the usual organization and administration process – of course, the further legal obligations are considered at that. The legal basis for this processing is also article 26, section 1, sentence 1 BDSG in connection with. article 88, section 1 DSGVO.
(3) If an application is rejected, we automatically delete the data transmitted to us two months after the announcement of the rejection. However, there will be no deletion, if the data has to be stored for a longer period of up to four months or until the conclusion of a legal proceeding due to legal provisions, e.g. on the basis of the provisions of the AGG. In this case, the legal basis is article 6, section 1 lit. f DSGVO and article 24, section 1, no. 2 BDSG.
(4) If you expressly consent to a longer storage of your data, e.g. for inclusion in an applicant or interested party database, the data will be further processed on the basis of your consent. The legal basis then is article 6, section 1 lit. a DSGVO.
However, you may of course revoke your consent at any time pursuant to article 7, section 3 DSGVO by declaration to us with effect for the future.

§ 9 Contact form or contact by e-mail

(1) On our website there is a form for your contact request e.g. for conventions, celebrations, room reservations etc., which can be used for the electronic request. As far as you take this possibility, your personal data entered in the input mask are transmitted to us and stored, which we need for the handling of your request. Mandatory information required for processing the request is marked or specified separately; further information is optional.
This data is:
– e-mail address
– your first name and sur-name/company name
– address
– telephone number (mobile and/or landline)
– fax number
– the subject
– your message
At the time the message is sent, the following data is also stored:
– IP address
– the date and time of registration
Alternatively, you can contact us via the e-mail address provided. In this case, your personal data transmitted with the e-mail will be saved. In this context, the data will not be passed on to third parties. The data will only be used for processing the contact request.
(2) If you have given your consent, the legal basis for the processing of the data is article 6, section 1 lit. a DSGVO.
The legal basis for the processing of data transmitted in the course of sending an e-mail is article 6, section 1 lit. f DSGVO. If the e-mail contact aims at the conclusion of a contract, then additional legal basis for the processing is article 6, section 1 lit. b DSGVO.
(3) The processing of the personal data from the input mask serves us for the handling of your request only. In the event of contact by e-mail, this also constitutes the necessary legitimate interest in the processing of the data.
The other personal data processed during the sending process serve to prevent misuse of the request form and to ensure the security of our information technology systems.
(4) We delete the data accruing in this connection after the storage is no longer necessary or limit the processing if statutory storage obligations exist.
(5) You have the possibility to revoke your consent to the processing of personal data at any time. If you contact us by e-mail, you can object to the storage of your personal data at any time. In case you wish to object to our processing of your personal data, please send an e-mail to info@guthoehne.de.
All personal data stored in the context of the request will be deleted in this case.

§ 10 Online booking

(1) On our website you have the option to book rooms online.
As far as you take this possibility, your personal data entered in the input mask, which we need for the treatment of your request, is transmitted to us and stored. Required information for the processing of the request is marked or given separately, further information is voluntary.
This data is:
– e-mail address
– your first name and sur-name/company name
– address
– telephone number (mobile and/or landline)
– fax number
– the subject
– your message
At the time the message is sent, the following data is also stored:
– IP address
– the date and time of registration
(2) The legal basis for the processing of data transmitted in the course of booking is article 6, section 1 lit. b DSGVO.
(3) The processing of the personal data from the input mask serves us for the processing of your booking only.
The other personal data processed during the sending process serve to prevent misuse of the request form and to ensure the security of our information technology systems.
(4) We delete the data accruing in this connection after the storage is no longer necessary or limit the processing if statutory storage obligations exist.
(5) You have the possibility to revoke your consent to the processing of personal data at any time. If you contact us by e-mail, you can object to the storage of your personal data at any time. In case you wish to object to our processing of your personal data, please send an e-mail to info@guthoehne.de.
All personal data stored during the booking will be deleted in this case.

§ 11 Use of OnePageBooking

(1) This website uses the booking system OnePageBooking of HotelNetSolutions GmbH, an online direct booking system. By using the booking system via our website, HotelNetSolutions GmbH receives the information that you have called up the corresponding booking form via our website. In addition, the data mentioned under article 10 of this declaration as well as the contract accounting and payment data, credit card data and booking data are transmitted.
(2) The legal basis for the processing of data transmitted in the course of booking is article 6, section 1 lit. b DSGVO.
(3) The processing of the personal data from the input mask serves for the processing of your booking only. The other personal data processed during the sending process serve to prevent misuse of the request form and to ensure the security of the information technology systems.
(4) The data arising in this context will be deleted after storage is no longer necessary or processing will be restricted if statutory storage obligations exist.
(5) You have the possibility to revoke your consent to the processing of personal data at any time. If you contact us by e-mail, you can object to the storage of your personal data at any time. In case you wish to object to our processing of your personal data, please send an e-mail to info@guthoehne.de.
All personal data stored during the booking will be deleted in this case.

§ 12 Use of Google Analytics

(1) This website uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses so-called “cookies”, which are text files placed on your computer, to enable the website analyze how you use the site.
The information generated by the cookie about your use of the website is usually transmitted to and stored by Google on servers in the United States. In the event that IP anonymization is activated on this website, Google will nevertheless reduce your IP address before within member states of the European Union or in other signatory states of the agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to produce reports on website activities and to provide the website operator with other services relating to website use and internet use.
(2) The IP address transmitted by your browser in the context of Google Analytics will not be merged with other Google data.
(3) You may refuse the retention of cookies by selecting the appropriate settings in your browser software; however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
(4) This website uses Google Analytics with the extension “_anonymizeIp()”. As a result, IP addresses are further processed in a shortened form, so that a personal relationship can be precluded. As far as the data collected about you is personal, it will be excluded immediately and the personal data will be deleted promptly.
(5) We use Google Analytics to analyze and regularly improve the usage of our website.
Through the obtained statistics we can improve our offer and make it more interesting for you as a user. For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. The legal basis for the use of Google Analytics is article 6, section 1, sentence 1 lit. f DS-GVO.
(6) Third party information: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. User conditions: http://www.google.com/analytics/terms/de.html, privacy policy: http://www.google.com/intl/en/analytics/learn/privacy.html and data protection statement: http://www.google.de/intl/en/policies/privacy.
(7) This website also uses Google Analytics for a device-independent analysis of visitor flows, which is carried out via a user ID. You can deactivate the cross-device analysis of your usage in your customer account under “my data”, “personal data”.

§ 13 Use of Matomo

(1) This website uses the webana-lyse service Matomo (formerly Piwik) to analyze and regularly improve the use of our website. Through the obtained statistics we can improve our offer and make it more interesting for you as a user. The legal basis for the use of Matomo is article 6, section 1, sentence 1 lit. f DS-GVO.
(2) For this evaluation cookies (more details in article 3) are stored on your computer. The person responsible stores the information collected in this way exclusively on his server in Germany. You can set the evaluation by deleting existing cookies and preventing the storage of cookies. If you prevent the storage of cookies, we point out that you may not be able to use this website to the full. The prevention of the storage of cookies is possible through the setting in your browser.
The prevention of the use of Matomo is possible by removing the following hook and thereby activating the opt-out plug-in:
Link homepage: https://www.guthoehne.de/en/impressum
(3) This website uses Matomo with the extension “AnonymizeIP”. As a result, IP addresses are further processed in a shortened form, so that a personal relationship can be precluded. The IP address transmitted by your browser using Matomo will not be merged with other data collected by us.
(4) The Matomo program is an open source project. You can obtain information on data protection from this third-party provider at https://matomo.org/privacy-policy/.

§ 14 Use of the comment functions

(1) You can make public comments and evaluate our offers on our website. Your comment will then be published together with your user name and your contribution. It is advisable to use a pseudonym instead of your real name.
User names and e-mail addresses are required, all other information is voluntary. When you make a comment, we store your IP address. The legal basis is article 6, section 1, sentence 1 lit. b and f DSGVO.
(2) We delete the data accruing in this connection after the storage is no longer necessary or limit the processing if statutory storage obligations exist.

§ 15 Use of social media plug-ins

We currently do not use social media plug-ins.

§ 16 AddThis-Bookmarking

Our websites do not contain AddThis plug-ins.

§ 17 Integration of YouTube videos

(1) We have included YouTube videos in our online offer, which are stored on https://www.youtube.com and can be played directly from our website.
These are all integrated in the “extended data protection mode”, i.e. no data about you as a user will be transmitted to YouTube if you do not play the videos. Only when you play the videos the data referred to in section 2 will be transmitted. We have no influence on this data transmission.
(2) By visiting the website, YouTube receives the information that you have accessed the corresponding subpage of our website. Also, the data specified in article 3 of this declaration will be transmitted. This is independent of whether YouTube provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your information will be directly associated with your account. If you do not wish to be associated with your profile on YouTube, you must log out before activating the button. YouTube stores your data as user profiles and uses them for the purposes of advertising, market research and/or the design of its website according to your needs.
Such an evaluation takes place in particular (even for not logged in users) for the provision of demand-oriented advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact YouTube to exercise this right.
(3) Further information on the purpose and scope of data collection and processing by YouTube can be found in the data protection declaration. There you will also receive further information on your rights and setting options for the protection of your privacy: https://www.google.de/intl/en/policies/privacy. Google also processes your personal data in the USA and has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

§ 18 Integration of Google Maps

(1) On this website we use the offer of Google Maps. This allows us to display interactive maps directly on the website and enables you to conveniently use the map function.

(2) By visiting the website, Google receives the information that you have called up the corresponding subpage of our website. Also, the data specified in article 3 of this declaration will be transmitted. This is regardless of whether Google provides a user account that you are logged in with or whether no user account exists. If you are logged in to Google, your information will be directly associated with your account. If you do not wish to be associated with your profile on Google, you must log out before activating the button. Google stores your data as usage profiles and uses them for the purposes of advertising, market research and/or the design of its website according to your needs. Such an evaluation follows in particular (even for unlogged-in users) to provide demand-oriented advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact Google to exercise this right.
(3) Further information on the purpose and scope of data collection and its processing by the plug-in provider can be found in the providers data protection declarations. There you will also receive further information about your rights in this regard and setting options for the protection of your privacy: http://www.google.de/intl/en/policies/privacy. Google also processes your personal data in the USA and has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

§ 19 Use of Google AdSense

This website does not use the online advertising service Google AdSense, which could present advertising tailored to your interests.
This site does not display ads from third parties through Google AdSense.

§ 20 Use of Google AdWords Conversion

(1) We use the offer of Google AdWords in order to draw attention to our attractive offers with the help of advertising media (so-called Google AdWords) on external websites. In relation to the data of the advertising campaigns, we can determine how successful the individual advertising actions are. We are interested in showing you advertisements that are of interest to you, to make our website more interesting for you and to achieve a fair calculation of advertising costs.
(2) These advertising media are delivered by Google via so-called “Ad Servers”. For this we use ad server cookies, through which certain parameters can be measured to measure success, such as the insertion of ads or clicks by users. If you reach our website via a Google ad, Google AdWords stores a cookie on your PC. These cookies usually lose their validity after 30 days and should not be used to identify you personally.
For this cookie, usually the unique cookie ID, number of ad impressions per placement (frequency), last impression (relevant for post-view conversions) and opt-out information (mark that the user no longer wishes to be addressed) are stored as analysis values.
(3) These cookies enable Google to recognize your Internet browser. If a user visits certain pages of an AdWords customer’s website and the cookie stored on his computer has not yet expired, Google and the customer can recognize that the user has clicked on the ad and has been forwarded to this page. Each AdWords customer is assigned a different cookie. Therefore, cookies cannot be tracked via the websites of AdWords customers. We ourselves do not collect and process any personal data in the aforementioned advertising measures. We only receive statistical evaluations from Google. Based on these evaluations, we can identify which of the advertising measures used are particularly effective.
We do not receive any further data from the use of advertising media; in particular, we cannot identify users on the basis of this information.
(4) Due to the applied marketing tools, your browser automatically establishes a direct connection to the Google server. We have no influence on the extent and further use of the data which are raised by the use of this Google tool and therefore inform you according to our knowledge: By the integration of AdWords Conversion Google receives the information that you called the appropriate part of our internet appearance or clicked an advertisement of us. If you are registered with a Google service, Google may associate your visit with your account. Even if you are not registered with Google or have not logged in, there is a possibility that the provider may obtain and store your IP address.
(5) You can prevent participation in this tracking procedure in various ways:
a) by adjusting your browser software accordingly, in particular by suppressing third-party cookies, you will not receive any ads from third-party providers;
b) by deactivating cookies for conversion tracking by setting your browser so that cookies are blocked by the domain “www.googleadservices.com“,
https://www.google.de/settings/ads“, though those settings are deleted when you delete your cookies;
c) by deactivating the interest-related ads of the providers that are part of the “About Ads” self-regulation campaign via the link “http://www.aboutads.info/choices“, though those settings are deleted when you delete your cookies;
d) by permanently deactivating in your browsers Firefox, Internet Explorer or Google Chrome following this link: http://www.google.com/settings/ads/plugin. Please note that in this case you may not be able to use all functions of this offer in full.
(6) The legal basis for the processing of your data is article 6, section 1, sentence 1 lit. f DS-GVO. For more information on Google’s privacy policy, click here:
https://www.google.com/intl/en/policies/privacy and https://services.google.com/sitestats/en.html. Alternatively, you can visit the Network Advertising Initiative (NAI) website at https://www.networkadvertising.org. Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

§ 21 Remarketing

Besides AdWords Conversion we use the application Google Remarketing. This is a procedure with which we would like to contact you again. Through this application, our advertisements can be shown to you after visiting our website when you continue to use the internet. This is done by cookies stored in your browser, via which your usage behavior is recorded and evaluated by Google when you visit various websites. This is how Google can determine your previous visit to our website.
Google does not, according to its own statements, merge the data collected in the remarketing process with your personal data, which may be stored by Google. In particular, according to Google, pseudonymization is used for re-marketing.

§ 22 DoubleClick by Google

This website does not use the online marketing tool DoubleClick by Google.

§ 23 Facebook Custom Audiences

Furthermore, the website does not use the remarketing function “Custom Audiences” of Facebook Inc. “(“Facebook”).

Release: 14 June 2018

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